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Please submit your application before Sunday, May 18 at 11:59pm.

This role can be combined with Development and Communications Coordinator (Part-Time) for a total of 20-24 hours per week.

About Promise

Promise Vancouver is a charitable organization operating in Vancouver’s Downtown Eastside. Promise’s guiding principle is that every child is valuable and loved – it is our mission to help children and youth find security and wholeness in this knowledge. The Promise approach is “Reach a Child, Raise a Leader, Restore Community”, which we put into practice through long-term relationships and intentional programs. While all of our programming is secular and designed to be inclusive to any child and youth, our mission is rooted in the Christian faith, especially its teachings about the inherent value of every person.

The Role

The Operations and Admin Coordinator is a part-time role that supports the daily operations of Promise Vancouver through administration, bookkeeping, and coordination. This position helps ensure our programs run smoothly by managing financial records, assisting the Executive Director and Board, responding to inquiries, and supporting program logistics. Qualified candidates are detail-oriented, trustworthy, and aligned with our mission to help children and youth in Vancouver’s Downtown Eastside know they are valuable and loved. The starting wage for this position is $24-26 per hour. This is a permanent, part-time (10-12 hours per week) position, reporting to the Executive Director. 

Key Responsibilities

1. Administration & Coordination

• Monitor and respond to inquiries from our general inbox
• Configure and maintain program registration forms
• Administration and renewal of annual insurance review
• Coordinate volunteer service days with groups

2. Bookkeeping & Financial Support

• Process receipts, invoices, reimbursements, cheques, and payroll
• Perform monthly account and payroll reconciliations
• Manage recurring payments, subscriptions, and memberships
• Prepare monthly financial reports and support year-end Review Engagement
• Log donations and maintain donor and financial records in our CRM (Salesforce) and payment processor (Stripe)

3. Executive & Board Support

• Provide administrative support to the Executive Director
• Serve as secretary for Director meetings, manage board filings and fiduciary records
• Support with board communications, logistics, and document management

4. Program & Facilities Support

• Occasionally support childcare programs as a second adult on shift
• Coordinate basic facility logistics (e.g. waste pick-up)

Qualifications

You are:

• Comfortable with numbers, details, and digital systems
• Discreet and trustworthy with sensitive information
• Proactive, adaptable, and a natural problem solver
• Strong in communication (verbal and written)
• Able to pass a CRRP (vulnerable sector) criminal record check
• Aligned with and passionate about the mission and values of Promise Vancouver

Bonus points if you have:

• Experience with nonprofit bookkeeping or donor management
• Familiarity with platforms like QuickBooks, Salesforce, Google Sheets, Plooto, Asana and Cognito Forms
• Prior experience supporting an Executive Director or Board

Sound like you?

Send your cover letter and resume to ricky@promisevancouver.ca by May 18, 2025 and our team will follow up with you. All applicants will receive a response and qualified candidates will be asked to interview for this position.